Introduction
At Peptideware (operated by Detego Research Group), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.peptideware.com and use our services.
By using our website, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with our policies and practices, please do not use our website.
Information We Collect
Personal Information
We may collect the following personal information when you:
- Create an account or place an order
- Subscribe to our newsletter
- Contact our customer service
- Use our website
This information may include:
- Name and contact information (email address, phone number, shipping address
- Payment information (processed securely through third-party payment processors
- Purchase history and preferences
- Communication preferences
- Professional credentials and research institution affiliation
Automatically Collected Information
When you visit our website, we automatically collect certain information, including:
- IP addresses
- Browser type and version
- Internet Service Provider (ISP
- Date and time stamps
- Referring and exit pages
- Number of clicks and pages viewed
- Device information
How We Use Your Information
We use the collected information for the following purposes:
- Processing and fulfilling orders
- Providing customer service and technical support
- Sending order confirmations and shipping notifications
- Communicating about products, services, and research applications
- Improving our website and user experience
- Analyzing trends and website usage
- Complying with legal obligations
- Preventing fraud and ensuring security
Information Sharing and Disclosure
We do not sell, rent, or loan your personal information to third parties. We may share your information in the following circumstances:
Service Providers
We may share information with trusted third-party service providers who assist us with:
- Payment processing
- Shipping and logistics
- Email marketing services
- Website analytics
- Customer service support
Legal Requirements
We may disclose your information if required by law or in response to:
- Legal processes or government requests
- Protection of our rights and property
- Investigation of fraud or security issues
- Emergency situations involving personal safety
Business Transfers
In the event of a merger, acquisition, or sale of assets, customer information may be transferred as part of the business transaction.
Cookies and Tracking Technologies
Cookies
Peptideware uses cookies to enhance your browsing experience. Cookies help us:
- Remember your preferences and settings
- Analyze website traffic and usage patterns
- Provide personalized content
- Improve website functionality
You can control cookies through your browser settings. Disabling cookies may affect website functionality.
Log Files
Like most websites, we maintain log files that record:
- IP addresses (not linked to personally identifiable information
- Browser information
- Access times and pages visited
- Referring websites
This information is used for website administration, security monitoring, and improving our services.
Email Communications
Marketing Communications
With your consent, we may send you:
- Product updates and research information
- Special offers and promotions
- Educational content related to peptide research
- Company news and announcements
Opting Out
You can unsubscribe from marketing emails by:
- Clicking the unsubscribe link in any email
- Contacting us at [email address
- Updating your account preferences
You will continue to receive essential service-related communications (order confirmations, shipping updates, etc.) even if you opt out of marketing emails.
SMS/Text Messaging
Consent and Service
By providing your mobile number, you may consent to receive SMS messages from Peptideware, including:
- Order updates and shipping notifications
- Account alerts and security notifications
- Promotional offers (with explicit consent
SMS Terms
- Message frequency varies
- Message and data rates may apply
- Participation is voluntary and not required for purchases
- Supported carriers: [list major carriers
Opting Out
To stop SMS messages:
- Text STOP to our SMS number
- Contact customer service
- Update your account preferences
Data Security
We implement industry-standard security measures to protect your information:
- SSL encryption for data transmission
- Secure servers and data storage
- Access controls and authentication
- Regular security audits and updates
- PCI DSS compliance for payment processing
However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security of your information.
Your Privacy Rights
Depending on your location, you may have the following rights:
- Access to your personal information
- Correction of inaccurate information
- Deletion of your personal information
- Restriction of processing
- Data portability
- Objection to processing
To exercise these rights, contact us at [contact information].
Age Restrictions
Our services are intended for researchers and professionals aged 21 and older. We do not knowingly collect information from individuals under 21. If we become aware that we have collected information from someone under 21, we will delete it promptly.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any information.
International Data Transfers
If you are located outside the United States, please note that your information may be transferred to and processed in the United States, where our servers and service providers are located.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of significant changes by:
- Posting the updated policy on our website
- Sending email notifications to registered users
- Updating the “Last Updated” date
Research Use Disclaimer
All products sold by Peptideware are intended solely for laboratory research purposes and are not for human or animal consumption. By using our services, you acknowledge that:
- Products are for qualified researchers and licensed professionals only
- Products are not FDA approved for medical use
- You are responsible for compliance with applicable laws and regulations
- You will handle products according to safety guidelines
Contact Information
If you have questions about this Privacy Policy or our privacy practices, please contact us:
Peptideware (Detego Research Group)
Email: [email protected]
Website: peptideware.com
Phone: 19376264142
For immediate privacy concerns, please email our Privacy Officer directly.
This Privacy Policy is effective as of the date listed above and will remain in effect except with respect to any changes in its provisions in the future, which will be in effect immediately after being posted on this page.